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Business Support System/Operation Support System (BSS/OSS) Architecture |
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Unified Communication |
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Strategic IT Roadmap to Support Enterprise Business |
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Network Management Systems |
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System Integration |
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Business Support System/Operation Support System (BSS/OSS) Architecture
Adhering to TeleManagement Forum’s Business Process Framework (eTOM) establishes both business and functional processes. By mapping processes in language that all facets of an organization understand, the Framework enables a business-driven approach to managing enterprise processes, and helps to identify and prioritize which operational areas are most critical to business objectives. |
Unified Communication
The Managed Unified Communications service provides monitoring and management of voice server infrastructure, converged voice networks, and contact center software – for a predictable monthly fee.
In a rapidly changing world, businesses need the ability to change course quickly, collaborate globally, and streamline decision-making. A Managed Telepresence service would offer an “in-person” meeting experience, enabling business to business multipoint meet-me bridging capability, allowing customers to meet with employees, suppliers, partners, in multiple locations around the world while retaining a high level of security on the network.
Billing Systems
It is a unique, carrier-grade billing system specifically tuned to the complex and highly specialised needs of operators and carriers and support not just your interconnect solution, but your interconnect business.
The user-friendly system delivers an accessible solution for customers large and small and system boasts four essential areas of functionality : File Import, Rating, Billing and Reporting outputs. |
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The File Import module accepts and harmonises all standard and non-standard CDR formats. |
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The Rating engine operates at the finest level of detail – rating and re-rating down to individual CDR level – and is backed by our powerful “Autoloader” module, which automates the input and update of carrier rate lists. Performance is swift and benchmarked to high traffic levels with ease. |
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The Billing engine assures accurate bill production and reconciliation, plus powerful optional functionality to manage credit exposure proactively with your interconnect partners. |
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The Reporting module changes user expectations for ever : giving revolutionary, real-time reporting outputs to all layers of management – from simple on-screen dashboards and gauges for senior management, to our innovative “Report Builder” module for billing managers, which provides total user control to create and publish detailed reports without the need for expensive reporting add-ons. |
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